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Panoramic view of West Covina, California with mountains in background.
Panoramic view of West Covina, California with mountains in background.

Suburban GRC Feedback Form

All fields, except for the last question, are Required *

Tap Water is Good Value

Did you know that one gallon of tap water costs less than one cent, and comparably, bottled water can cost 300 times as much?

Value - Cost

Did you know that your tap water complies with State and Federal drinking water standards and is safe to drink?

Value - Compliance



Operating Cost Inflation

Suburban’s costs like electricity, insurance, etc., have increased. Have your household costs and insurance bills also been increasing?

Operating Cost Inflation



Fire Protection

The fire department relies on Suburban’s system to provide water to fight fires. How important is it that the water system has reliable capacity and water pressure to protect your neighborhood?

Fire Protection



Service Interruptions

How disruptive is an interruption in water service due to a water main break, resulting in the inability to flush toilets, wash hands, shower, cook, etc.?

Service Interruptions



Water Quality

How important is it to your household that tap water is safe for drinking, cooking, and bathing?

Water Quality



Customer Assistance Programs

Are you interested in enrolling in Suburban’s Low-Income Customer Assistance Program (CAP) that provides qualifying customers with a monthly discount? If so, learn more and apply.

Customer Assistance Programs


Open Feedback

Please share any comments or feedback you have regarding Suburban’s proposed rate adjustment that is necessary to continue providing safe and reliable water service.