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Contact Us - Customers

For Bill payments, please see Convenient Ways to Pay Your Bill

 

CUSTOMER SERVICE DEVELOPERS NEW TAPS MEDIA

 

My Account Token

My Account

Online Self-Service Portal

Log in to My Account to send us your inquiry quickly at any time from any device.

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Phone

(800) 203-5430
TTY (877) 405-1710

Our Customer Service agents would be pleased to serve you
M-F, 8 AM to 4:30 PM PT.

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Emergencies

(800) 203-5430

24 Hrs - 365 Days a Year

Current
Service Alerts

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Our District Offices

La Mirada / Whittier

15088 Rosecrans Ave
La Mirada, CA 90638 (map)

Tel (562) 944-8219
Fax (626) 543-2692

San Jose Hills

Ste. 100, 1325 N Grand Ave
Covina, CA 91724 (map)

Tel (626) 543-2640
Fax (626) 543-2664

Sativa

2015 E Hatchway St
Compton, CA 90222 (map)

Tel (310) 631-8176
Fax (626) 543-2692


Business hours are M-F, 8 AM to 4:30 PM. After hours emergency calls are transferred to on-call personnel.

District Offices are closed on Fridays.

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Secure Online Form

Required fields *

First Name
Last Name
Email
Phone
Account Number
This 10-digit number can be found at the top of your utility bill.
Service Address
This will help us to accurately answer your questions.
Street Address
Community
Zip code
State
Your Inquiry
Please be as detailed as possible.

Mailing Address
(Bill Payments Only)

Suburban Water Systems
Payment Center
PO Box 6105
Covina, CA 91722-5105