ALERTS (0)
A utility worker climbing a large water tank ladder.

Welcome to
Suburban Water Systems

Latest News

Aerial photo of water main replacement in a suburban California neighborhood.

Revitalizing Sativa: Suburban’s Major Pipeline Overhaul for a Safer Water Supply

Jan 14, 2025
  • Your Utility at Work
  • Water & Wastewater Facts

By Jorge Lopez, PE, Vice President, Engineering

Since acquiring the Sativa Water System in December 2022, Suburban has been committed to providing customers with a safe, reliable water supply and exceptional service. The Sativa Pipeline Improvement Project marks the first significant enhancement in the community since the system was acquired. Following months of meticulous design and permitting, construction began in June 2024 to replace over a mile of aged and deteriorated mainline pipes and over two hundred service connections. Suburban used a competitive bidding process to select J De Sigio, a certified minority-owned vendor, to perform this work.

Strategic planning was essential to determine which pipelines to replace, ensuring that Suburban could meet current demands and maximize the benefits from its infrastructure investment. This pipe upgrade is required to provide adequate system capacity for daily demands, flushing and fire flows.

Critically, this project relocates pipelines from narrow alleys and backyards into public streets. This relocation allows Suburban’s crews to maintain, repair, improve, or replace pipeline sections without disrupting residents and their properties. Additionally ,moving meters to the curb in front of properties enables easier access for meter readings and service repairs.

Pipeline appurtenances, including valves, hydrants, and blow-offs, will be installed to facilitate the flushing of water mains when necessary. Strategically placed valves enable crews to shut down smaller sections of mains during repairs or improvements, minimizing the number of customers impacted.

The project includes new pipeline sections that loop dead-end pipes in the system, increasing flow capacity and improving water quality. 

The project is expected to be substantially completed by the end of the year. This critical project demonstrates Suburban’s ongoing commitment to improving its water system and customer service. We appreciate our customers’ patience and cooperation during this critical project, and the contributions from our team members to facilitate this work.

Suburban Water Systems District Offices

La Mirada and Whittier Office

15088 Rosecrans Ave
La Mirada, CA 90638 (map)

Tel (562) 944-8219
Fax (626) 543-2692

San Jose Hills Office

Ste. 100, 1325 N Grand Ave
Covina, CA 91724 (map)

Tel (626) 543-2640
Fax (626) 543-2664

Sativa Office

2015 E Hatchway St
Compton, CA 90222 (map)

Tel (310) 631-8176
Fax (626) 543-2692


Toll-Free (800) 203-5430 • TTY (877) 405-1710
Business hours are M-F, 8 AM to 4:30 PM. After hours emergency calls are transferred to on-call personnel.
District Offices are closed on Fridays.

home-610x350-utility-worker-taking-water-sample
home-slice-water-quality-bkg

Water Quality at Suburban Water Systems

We follow U.S. EPA monitoring and testing protocols to ensure your drinking water is safe.

Learn More About Water Quality
homepage-slice-baclground-water-running-into-kitchen-sink 

Learn About Your Water Service

How it safely reaches your home, and how we use it and protect it for the future is the focus of our Water 101 pages.

Learn More About Water
h2ome-water-text-slice-homepage
sws-icon_lifeline

LifeLine™

For under $7 a month, the LifeLine Maintenance Plan will cover the repair or replacement of earthquake-damaged outside water line.

Get LifeLine
sws-icon_wish-lira

CAP

Our low income Customer Assistance Program (CAP), provides a bill-reducing credit on qualifying customers’ water bills each month.

Apply for CAP
sws-icon_paperless-billing

Go Paperless

Say goodbye to paper bills, and enjoy the convenience of managing your utility account with My Account, our online self-service portal. It's fast, free, and secure.

Go Paperless