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Suburban Water Systems Investing $40 million in Local Infrastructure

Sep 05, 2024
  • Your Utility at Work

Suburban Water Systems is making critical investments to upgrade the local water system. Last year, about $38 million was invested, and this year, approximately $40 million of investment continues for reliable service, including over 23,300 feet of water main installation.

While much of the country’s water systems often go unnoticed, they deliver life-sustaining and public health support every single day. These systems are aging and need continuous investment to avoid crisis situations like we’ve seen in communities where investment needs are ignored. At Suburban Water Systems, we work hard to upgrade our local systems so our customers can continue to trust the service we deliver now and in the future. 

Our customers support these important investments by paying their bill. Investment projects include, among others, the following:

  • Replacing 4.5 miles of deteriorated water mains across Suburban’s service areas.
  • Replacing a deteriorated 100-year-old partially buried concrete water tank with a seismically resilient above ground steel reservoir.
  • Drilling a groundwater well in the Central Basin groundwater basin to increase local water supply reliability.
  • Installing smart water meters to provide accurate and timely water usage data that customers can use to manage their efficient and affordable use of water.

Stay Informed

If a customer is impacted by construction in their community, the utility will provide important information about any action needed. To ensure customer alerts and notifications are received, customers are encouraged to sign up for online account management via the My Account portal. From My Account, customers can set their alert notification preferences, sign up for paperless billing, pay their bill, and more

We’ve got this!

Suburban Water Services delivers vital, safe and reliable services which enable our communities to thrive. Through infrastructure investment and operational excellence, we safeguard our natural resources for today and future generations. Our local commitment to our customers and each other is expressed in our motto “We’ve got this!”

My Account

Our online self-service portal lets you manage your utility account Anytime Anywhere!

  • Manage your account 24/7
  • View and pay bills
  • Switch to Paperless Billing
  • Monitor usage and save money
  • Set up alerts and reminders
  • And More

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Suburban Water Systems District Offices

La Mirada and Whittier Office

15088 Rosecrans Ave
La Mirada, CA 90638 (map)

Tel (562) 944-8219
Fax (626) 543-2692

San Jose Hills Office

Ste. 100, 1325 N Grand Ave
Covina, CA 91724 (map)

Tel (626) 543-2640
Fax (626) 543-2664

Sativa Office

2015 E Hatchway St
Compton, CA 90222 (map)

Tel (310) 631-8176
Fax (626) 543-2692


Toll-Free (800) 203-5430 • TTY (877) 405-1710
Business hours are M-F, 8 AM to 4:30 PM. After hours emergency calls are transferred to on-call personnel.
District Offices are closed on Fridays.

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Water Quality at Suburban Water Systems

We follow U.S. EPA monitoring and testing protocols to ensure your drinking water is safe.

Learn More About Water Quality
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Learn About Your Water Service

How it safely reaches your home, and how we use it and protect it for the future is the focus of our Water 101 pages.

Learn More About Water
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LifeLine™

For under $7 a month, the LifeLine Maintenance Plan will cover the repair or replacement of earthquake-damaged outside water line.

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CAP

Our low income Customer Assistance Program (CAP), provides a bill-reducing credit on qualifying customers’ water bills each month.

Apply for CAP
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Go Paperless

Say goodbye to paper bills, and enjoy the convenience of managing your utility account with My Account, our online self-service portal. It's fast, free, and secure.

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