Current Drought Restrictions

Texas Water Utilities neighborhoods under water use restrictions are listed below. These are updated or removed as conditions change. You will also be notified with a full-page message on your bill, and we will send notice by email and/or text message, and through the My Account customer portal.

Learn more about Drought Restrictions Stages below
Search for your neighborhood by entering its name below, or by sorting the columns.

Neighborhood	Stage	Reduction	Status
4-D Water	Stage 4 - Exceptional	40% Mandatory	Alert
Acton (Royal Oaks)	Stage 2 - Alarm	20% Mandatory	Alert
Alleyton	Stage 3 - Critical	30% Mandatory	Alert
Arrowhead Shores	Stage 2 - Alarm	20% Mandatory	Alert
Aurora Vista	Stage 2 - Alarm	20% Mandatory	Alert
Barton Springs	Stage 3 - Critical	30% Mandatory	Alert
Bavarian Hills	Stage 2 - Alarm	20% Mandatory	Alert
Benbrook Hills	Stage 3 - Critical	30% Mandatory	Alert
Bonanza Beach	Stage 2 - Alarm	20% Mandatory	Alert
Cascade	Stage 4 - Exceptional	40% Mandatory	Alert
Cedar Springs	Stage 3 - Critical	30% Mandatory	Alert
Center Point	Stage 3 - Critical	30% Mandatory	Alert
Comanche Cove	Stage 2 - Alarm	20% Mandatory	Alert
Comanche Harbor/Ports O Call	Stage 2 - Alarm	20% Mandatory	Alert
Coolcrest	Stage 4 - Exceptional	40% Mandatory	Alert
Cottonwood Park	Stage Awareness	10% Voluntary	Good
Country Bend	Stage 2 - Alarm	20% Mandatory	Alert
Crowley One	Stage 3 - Critical	30% Mandatory	Alert
Crystal Springs	Stage 2 - Alarm	20% Mandatory	Alert
Decker Hills/Inverness Crossing	Stage 2 - Alarm	20% Mandatory	Alert
Edwards Aquifer	Stage 3 - Critical	30% Mandatory	Alert
Enchanted River Estates	Stage 4 - Exceptional	40% Mandatory	Alert
Garden Oaks	Stage 3 - Critical	30% Mandatory	Alert
Heritage Park	Stage 4 - Exceptional	40% Mandatory	Alert
Hills & Dales	Stage 3 - Critical	30% Mandatory	Alert
Holiday Villages of Lake Medina	Stage 4 - Exceptional	40% Mandatory	Alert
Hornsby Bend	Stage 1 - Mandatory	10% Mandatory	Alert
Hulon Lakes	Stage 2 - Alarm	20% Mandatory	Alert
Huntington Estates	Stage 4 - Exceptional	40% Mandatory	Alert
Inverness Point	Stage 1 - Mandatory	10% Mandatory	Alert
Lake Medina Shores	Stage 4 - Exceptional	40% Mandatory	Alert
Los Pinos	Stage Awareness	10% Voluntary	Good
McGee Place	Stage Awareness	10% Voluntary	Good
MidTex	Stage 2 - Alarm	20% Mandatory	Alert
Montego Bay Estates	Stage 2 - Alarm	20% Mandatory	Alert
Oak North	Stage 4 - Exceptional	40% Mandatory	Alert
Oak Ridge Estates	Stage 3 - Critical	30% Mandatory	Alert
Oak Trail Shores	Stage 2 - Alarm	20% Mandatory	Alert
Oak Wood	Stage 2 - Alarm	20% Mandatory	Alert
Orchard Crossing	Stage 2 - Alarm	20% Mandatory	Alert
Platten Creek	Stage 4 - Exceptional	40% Mandatory	Alert
Plum Creek	Stage 4 - Exceptional	40% Mandatory	Alert
Ponderosa Addition	Stage Awareness	10% Voluntary	Good
Quail Creek	Stage 2 - Alarm	20% Mandatory	Alert
Rancho Brazos	Stage 2 - Alarm	20% Mandatory	Alert
Raywood	Stage 4 - Exceptional	40% Mandatory	Alert
Ridgecrest Estates	Stage 1 - Mandatory	10% Mandatory	Alert
Ridge Harbor (SW)	Stage 2 - Alarm	20% Mandatory	Alert
Rimrock Ranch	Stage 1 - Mandatory	10% Mandatory	Alert
River Bend Estates	Stage 4 - Exceptional	40% Mandatory	Alert
River Oaks Ranch	Stage 4 - Exceptional	40% Mandatory	Alert
Rocky Creek	Stage 4 - Exceptional	40% Mandatory	Alert
Rollan Heights	Stage Awareness	10% Voluntary	Good
Rolling Forest	Stage 2 - Alarm	20% Mandatory	Alert
Sage Brush Estates	Stage 1 - Mandatory	10% Mandatory	Alert
Serenity Wood/Pineloch	Stage 2 - Alarm	20% Mandatory	Alert
Shaded Lane	Stage 4 - Exceptional	40% Mandatory	Alert
Silver Saddle	Stage Awareness	10% Voluntary	Good
Smithwick Mills (SW)	Stage 2 - Alarm	20% Mandatory	Alert
Southern Acres	Stage 1 - Mandatory	10% Mandatory	Alert
Southern Hills	Stage 3 - Critical	30% Mandatory	Alert
Spanish Park Estates	Stage 4 - Exceptional	40% Mandatory	Alert
Stagecoach Hills	Stage 2 - Alarm	20% Mandatory	Alert
Summit Springs	Stage 2 - Alarm	20% Mandatory	Alert
Sundance	Stage 1 - Mandatory	10% Mandatory	Alert
The Cliffs	Stage 3 - Critical	30% Mandatory	Alert
Trinity Oaks	Stage 3 - Critical	30% Mandatory	Alert
Twin Creeks Addition	Stage 1 - Mandatory	10% Mandatory	Alert
Verde Park	Stage 3 - Critical	30% Mandatory	Alert
Vista Hills	Stage 3 - Critical	30% Mandatory	Alert
Western Lake Estates/Cedar Ridge	Stage 2 - Alarm	20% Mandatory	Alert
Westview	Stage 2 - Alarm	20% Mandatory	Alert
Westwood Oaks MHP	Stage 3 - Critical	30% Mandatory	Alert
White Bluff	Stage 1 - Mandatory	10% Mandatory	Alert
Windermere	Stage 2 - Alarm	20% Mandatory	Alert
Windmill Ranch	Stage 2 - Alarm	20% Mandatory	Alert
Windmill Trail	Stage 1 - Mandatory	10% Mandatory	Alert
Winwood Oaks	Stage 3 - Critical	30% Mandatory	Alert
Woodhaven MHP	Stage 3 - Critical	30% Mandatory	Alert

Understanding Drought Water Usage Restrictions

The User Drought Contingency Plan (UDCP) is a detailed document that outlines the restrictions in place for each drought stage and is meant to help you reduce the impact of drought and water shortages. There are five stages, and whenever a neighborhood is under drought stage notice, you will be notified by text and/or email, as well as on the back of your monthly bill. Additional information will be posted on this website.

Expand all

Stage 4 - Exceptional
Stage 4 - Exceptional - 40% Mandatory

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Goal

Achieve a forty percent (40%) MANDATORY reduction in total and daily water demand.

Triggers / Reasons

When any of the following occur:
1. Upon notification by the managing Groundwater Conservation District or Regional Surface Water Authority that the District or Authority has declared Exceptional Drought Stage.
2. When critical system capacities are threatened or system failures are imminent.
Mandatory Restrictions

The Utility enforces the following mandatory restrictions in outdoor water use:
1. Use of automatic irrigation systems and hose end sprinklers is prohibited.
2. Use of soaker hoses on building foundations is prohibited.
3. Irrigation of landscaped areas, such as gardens, trees and flowers by a faucet-filled bucket or watering can is prohibited.
4. Washing vehicles, motorbikes, boats, trailers, airplanes or other vehicles with a hand-held bucket or a hand-held hose equipped with an automatic shutoff nozzle is prohibited.
5. Outdoor water use, such as filling, refilling or adding of water to swimming pools, wading pools and Jacuzzi-type pools; and operation of any ornamental fountain or pond for aesthetic or scenic purposes except where necessary to support aquatic life or where such fountains or ponds are equipped with a re-circulation system is prohibited.
6. Washing or rinsing driveways, sidewalks, or streets is prohibited at all times. The use of water for construction purposes from designated fire hydrants is permitted under special permit.
Violations & Penalties
1. First Violation: The customer will be notified by written notice of their specific violation.
2. Second Violation: After written notice, the utility may install a flow restricting device in the line to limit the amount of water which will pass through the meter in a 24-hour period. The utility may charge the customer for the actual cost of installing and removing the flow restricting device, not to exceed $50.00.
3. Third Violation: The utility may discontinue service at the meter for a period of seven (7) days, or until the end of the calendar month, whichever period is shorter. The normal reconnect fee of the utility will apply for restoration of service.
N.B.: THIS DOCUMENT IS A SUMMARY OF OUR DROUGHT CONTINGENCY PLAN AND DOES NOT LIMIT OR REDUCE THE CUSTOMER'S OBLIGATIONS OR AFFECT OUR RIGHTS UNDER THE DROUGHT CONTINGENCY PLAN.
Stage 3 - Critical
Stage 3 - Critical - 30% Mandatory

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Goal

Achieve a thirty percent (30%) MANDATORY reduction in total and daily water demand.

Triggers / Reasons

When any of the following occur:
1. When the water treatment capacity reached for three (3) or more days in a week is equal to or greater than ninety percent (90%).
2. When well pump hours per day for more than three (3) days is equal to or greater than 22 hours.
3. When the TCEQ, a governing groundwater district, or a contracted water supplier requests initiation of a thirty percent usage reduction.
Mandatory Restrictions

The Utility enforces the following mandatory restrictions in outdoor water use:
1. Use of automatic irrigation systems and hose end sprinklers is prohibited.
2. Use of soaker hoses on building foundations is allowed from 6:00 AM to 9:00 AM or from 8:00 PM to 11:59 PM on the designated watering day.
3. Use of a faucet-filled bucket or watering can of five (5) gallons or less is permitted on the designated watering day from 7:00 AM to 9:00 AM or from 7:00 PM to 9:00 PM.
4. Washing vehicles, motorbikes, boats, trailers, airplanes or other vehicles with a hand-held bucket or a hand-held hose equipped with an automatic shutoff nozzle is prohibited.
5. Topping off pools is prohibited.
6. Washing or rinsing driveways, sidewalks, or streets is prohibited at all times. The use of water for construction purposes from designated fire hydrants is permitted under special permit.
Violations & Penalties
1. First Violation: The customer will be notified by written notice of their specific violation.
2. Second Violation: After written notice, the utility may install a flow restricting device in the line to limit the amount of water which will pass through the meter in a 24-hour period. The utility may charge the customer for the actual cost of installing and removing the flow restricting device, not to exceed $50.00.
3. Third Violation: The utility may discontinue service at the meter for a period of seven (7) days, or until the end of the calendar month, whichever period is shorter. The normal reconnect fee of the utility will apply for restoration of service.
N.B.: THIS DOCUMENT IS A SUMMARY OF OUR DROUGHT CONTINGENCY PLAN AND DOES NOT LIMIT OR REDUCE THE CUSTOMER'S OBLIGATIONS OR AFFECT OUR RIGHTS UNDER THE DROUGHT CONTINGENCY PLAN.

Stage 2 - Alarm

Stage 2 - Alarm - 20% Mandatory

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Goal

Achieve a twenty percent (20%) MANDATORY reduction in total and daily water demand.

Triggers / Reasons

When any of the following occur:

When the water treatment capacity reached for three (3) or more days in a week is equal to or greater than seventy-five percent (75%).
When well pump hours per day for more than three (3) days is equal to or greater than 18 hours.
When the TCEQ, a governing groundwater district, or a contracted water supplier requests initiation of a twenty percent (20%) usage reduction.

Mandatory Restrictions

The Utility enforces the following mandatory restrictions in outdoor water use:

Use of automatic irrigation systems and hose end sprinklers is limited between 12:01 AM to 4:00 AM and 8:00 PM to 11:00 PM on the designated watering days. Once weekly watering is allowed.
Use of soaker hoses on landscaped areas is allowed from 12:01 AM to 10:00 AM or from 8:00 PM to 11:59 PM on designated watering days.
Use of a hand-held hose (unattended hoses are prohibited), a faucet-filled bucket or watering can of five (5) gallons or less, or drip irrigation systems is permitted on the designated watering day from 12:01 AM to 4:00 AM or from 7:00 PM to 11:59 PM.
Washing vehicles, motorbikes, boats, trailers, airplanes or other vehicles is prohibited. Vehicle washing may be done at any time on the immediate premises of a commercial car wash or commercial service station. Further, such washing may be exempted from these regulations if the health, safety, and welfare of the public are contingent upon frequent vehicle cleansing, such as garbage trucks and vehicles used to transport food and perishables.
Topping off pools is allowed on the approved Watering Day Schedule.
Washing or rinsing driveways, sidewalks, or streets is prohibited at all times. The use of water for construction purposes from designated fire hydrants is permitted under special permit.

Watering Day Schedule

Address Ends In
Mon	Tue	Wed	Thu	Fri	Sat	Sun
1 or 7	2 or 8	3 or 9	0 or 4	5	6	no watering

Violations & Penalties

First Violation: The customer will be notified by written notice of their specific violation.
Second Violation: After written notice, the utility may install a flow restricting device in the line to limit the amount of water which will pass through the meter in a 24-hour period. The utility may charge the customer for the actual cost of installing and removing the flow restricting device, not to exceed $50.00.
Third Violation: The utility may discontinue service at the meter for a period of seven (7) days, or until the end of the calendar month, whichever period is shorter. The normal reconnect fee of the utility will apply for restoration of service.

N.B.: THIS DOCUMENT IS A SUMMARY OF OUR DROUGHT CONTINGENCY PLAN AND DOES NOT LIMIT OR REDUCE THE CUSTOMER'S OBLIGATIONS OR AFFECT OUR RIGHTS UNDER THE DROUGHT CONTINGENCY PLAN.

Stage 1 - Mandatory

Stage 1 - Mandatory - 10% Mandatory

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Goal

Achieve a ten percent (10%) MANDATORY reduction in total and daily water demand.

Triggers / Reasons

When any of the following occur:

When the water treatment capacity reached for three (3) or more days in a week is equal to or greater than sixty percent (60%).
When well pump hours per day for more than three (3) days is equal to or greater than 15 hours.
When the TCEQ, a governing groundwater district, or a contracted water supplier requests initiation of a ten percent (10%) usage reduction.

Mandatory Restrictions

The Utility enforces the following mandatory restrictions in outdoor water use:

Use of automatic irrigation systems and hose end sprinklers is limited between 12:01 AM to 4:00 AM; 7:00 AM to 10:00 AM and 8:00 PM to 11:59 PM on the designated watering days. Twice weekly watering is allowed.
Use of soaker hoses on landscaped areas is allowed from 12:01 AM to 10:00 AM or from 8:00 PM to 11:59 PM on designated watering days.
Use of a hand-held hose (unattended hoses are prohibited), a faucet-filled bucket or watering can of five (5) gallons or less, or drip irrigation systems is permitted any day from 12:01 AM to 10:00 AM or from 7:00 PM to 11:59 PM.
Washing vehicles, motorbikes, boats, trailers, airplanes or other vehicles with a hand-held bucket or a hand-held hose equipped with an automatic shutoff nozzle is permitted one (1) time every two weeks. Vehicle washing may be done at any time on the immediate premises of a commercial car wash or commercial service station. Further, such washing may be exempted from these regulations if the health, safety, and welfare of the public are contingent upon frequent vehicle cleansing, such as garbage trucks and vehicles used to transport food and perishables.
Topping off pools is allowed on the approved Watering Day Schedule.
Washing or rinsing driveways, sidewalks, or streets is prohibited at all times. The use of water for construction purposes from designated fire hydrants is permitted under special permit.

Watering Day Schedule

Address Ends In
1, 4, 7 or 0	2, 5 or 8	3, 6 or 9
Monday & Thursday	Tuesday & Friday	Wednesday & Saturday

Violations & Penalties

First Violation: The customer will be notified by written notice of their specific violation.
Second Violation: After written notice, the utility may install a flow restricting device in the line to limit the amount of water which will pass through the meter in a 24-hour period. The utility may charge the customer for the actual cost of installing and removing the flow restricting device, not to exceed $50.00.
Third Violation: The utility may discontinue service at the meter for a period of seven (7) days, or until the end of the calendar month, whichever period is shorter. The normal reconnect fee of the utility will apply for restoration of service.

N.B.: THIS DOCUMENT IS A SUMMARY OF OUR DROUGHT CONTINGENCY PLAN AND DOES NOT LIMIT OR REDUCE THE CUSTOMER'S OBLIGATIONS OR AFFECT OUR RIGHTS UNDER THE DROUGHT CONTINGENCY PLAN.

Awareness - Voluntary

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Goal

Achieve a ten percent (10%) VOLUNTARY reduction in total and daily water demand.

Triggers / Reasons

When any of the following occur:

To preserve the health, safety and well-being of water users, the Utility encourages customers to follow voluntarily conservation awareness practices below.
When not in a declared drought or mandatory water restriction period, the Utility will implement this voluntary conservation stage between May 1st and September 30th. The Utility will notify customers each spring that Voluntary Conservation is in place.

Voluntary Practices

The Utility recommends customers voluntarily limits of outdoor water use:

Limiting the irrigation of landscaped areas using hose-end sprinklers or automatic systems between 12:01 a.m. to 4 p.m., 7 a.m. to 10 a.m., and 8 p.m. to 11:59 p.m. on recommended watering days.
Water garden, trees, flowers or other landscaped areas with hand held hose, a faucet filled bucket or watering can any day between 6 p.m. to 10 a.m., and avoid unattended hoses.
Utilize soaker hoses anywhere except lawns from 8 p.m. to 10 a.m.
Limit vehicle washing with bucket or hand-held hose with automatic shut-off.
Draw less water for bath or reduce shower time.
Do not let water run while shaving, dish washing, brushing teeth, etc.
Keep pools covered if not used on a daily basis.
Use water displacement device in toilet tank.
Install aerators on faucets.
Utilize water reuse where possible.
Replacement or retrofits with ultra low flow fixtures is encouraged.
Use a broom or blower instead of a hose to wash off driveways, sidewalks, or streets.
Use commercial car washes that recycle water.
Take measures to prevent runoff from property from reaching streets, sidewalks, or impervious areas.

Recommended Watering Days

Address Ends In
1, 4, 7 or 0	2, 5 or 8	3, 6 or 9
Monday & Thursday	Tuesday & Friday	Wednesday & Saturday

N.B.: THIS DOCUMENT IS A SUMMARY OF OUR DROUGHT CONTINGENCY PLAN AND DOES NOT LIMIT OR REDUCE THE CUSTOMER'S OBLIGATIONS OR AFFECT OUR RIGHTS UNDER THE DROUGHT CONTINGENCY PLAN.

How are drought stages issued?

First, let's define what constitutes a drought:

A drought is defined as a prolonged, abnormal deficiency in precipitation (rain or snow) over an extended period—usually a season or more—resulting in significant water shortages for an area's ecosystem, including its human inhabitants.

There are two main causes that can lead to TWU issuing drought restrictions.

High Customer Demand

During periods of high water demand, neighborhoods can easily consume water at a greater rate than it can be replenished and processed by a water utility. This is especially true in Texas' hot and dry summer months, when general use increases, and irrigation use spikes.

Mandated by the Water Source Authority

State and municipal regulatory authorities constantly monitor the condition of water sources (surface water and groundwater) to determine if these sources are being adequately replenished by natural factors, such as rain or run-off. If regulatory authorities notice water supply is diminishing, and the chances of replenishment in the short-medium term are low, it will issue notifications and restrictions to the utilities that depend on that water source.

Once we are informed of a Drought Restriction, we are obligated to reduce our water usage, and this responsibility must also be borne by our customers. Conserving water ensures everyone in the community will continue to enjoy a secure and safe supply for essential uses.

In addition to information on this website, you will be notified of Drought Restrictions with a full-page message on your bill, and a notice by email and/or text message. To receive these alerts, sign up or sign in to the My Account customer portal.

Current Drought Restrictions

Understanding Drought Water Usage Restrictions

TX - Drought Restriction Stages

Stage 4 - Exceptional

Stage 4 - Exceptional - 40% Mandatory

Goal

Triggers / Reasons

Mandatory Restrictions

Violations & Penalties

Stage 3 - Critical

Stage 3 - Critical - 30% Mandatory

Goal

Triggers / Reasons

Mandatory Restrictions

Violations & Penalties

Stage 2 - Alarm

Stage 2 - Alarm - 20% Mandatory

Goal

Triggers / Reasons

Mandatory Restrictions

Violations & Penalties

Stage 1 - Mandatory

Stage 1 - Mandatory - 10% Mandatory

Goal

Triggers / Reasons

Mandatory Restrictions

Violations & Penalties

Awareness - Voluntary

Awareness - Voluntary

Goal

Triggers / Reasons

Voluntary Practices

How are drought stages issued?

High Customer Demand

Mandated by the Water Source Authority

Emergencies