If you are building your new home or adding an additional tapping, please follow our process below to set up your new water and/or wastewater service.
Submit application and meter/tapping placement request map.
Once we approve your application and survey of your lot, you will be invoiced for the install. Work will only begin once payment is received in full.
After all the information is completed, weather-permitting, the installation of your tap will be completed in 5 working days. For road bores, line extension, etc. it may take 30 working days.
Please download and complete the Tapping Application. You must indicate whether the new tap is water, sewer, or both.
In order to streamline your installation, we must receive a marked-up official survey indicating tap and meter placement, like the example. This must include:
⬆ click to enlarge ⬆
Please send us your completed Tapping Application and Tapping Placement Map using the secure form below.
Type the code from the image
Need help? Please contact our Service Processing Department with any further questions.
