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Latest News

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We're Going Paperless!

Oct 08, 2026
  • Your Utility Services
To help decrease paper waste and increase convenience, we’ve enrolled some customers in paperless billing.
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We Need Your Help Keeping Wipes Out of the Pipes.

Sep 16, 2026
  • Water & Wastewater Facts
  • Conservation & Environment
A small change at home can make a big difference throughout the wastewater system. Thank you for helping us keep our pipes flowing.
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At-Home Activities for Kids!

Aug 31, 2026
  • Conservation & Environment
  • Community
Try these hands-on activities to teach children about the science of water!
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College and Golden Heart Utilities in Alaska

College and Golden Heart Utilities customers can find billing, account and service resources for the Fairbanks area. Pay a bill, access My Account or get help with a sewer problem. Check which utility serves your address before requesting assistance.

Manage Your College or Golden Heart Utilities Account

View and pay bills and manage your utility account online.

  • Manage your account 24/7
  • View and pay bills
  • Switch to Paperless Billing
  • Monitor usage and save money
  • Set up alerts and reminders
  • And More

Already have a My Account profile?

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My Account Portal on 3 Types of Devices
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Check Your Lead Service Line

Lead Service Lines are a danger to health. Does yours contain lead? Do a simple test to find out, then complete our Survey.

Learn More About Lead
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Learn About Water and Wastewater Service

How it safely reaches your home, and how we use it and protect it for the future is the focus of our Water 101 pages.

Learn More About Water
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Water Quality in Our Service Areas

We follow U.S. EPA monitoring and testing protocols to ensure your drinking water is safe.

Learn More About Water Quality