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Contact Us - Customers

For Bill payments, please see Convenient Ways to Pay Your Bill

 

CUSTOMER SERVICE DEVELOPERS NEW TAPS MEDIA

 

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My Account

Online Self-Service Portal

Log in to My Account to send us your inquiry quickly at any time from any device.

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Phone

(907) 479-3118
Fax: (907) 474-0619

Our Customer Service agents would be pleased to serve you
M-F, 8 AM to 5 PM.

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Emergencies

(907) 479-3118

24 Hrs - 365 Days a Year

Current
Service Alerts

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Visit Us

3691 Cameron Street
Fairbanks, AK 99709
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M-F, 8 AM to 4:30 PM

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Secure Online Form

Required fields *

First Name
Last Name
Email
Phone
Account Number
This 10-digit number can be found at the top of your utility bill.
Service Address
This will help us to accurately answer your questions.
Street Address
Community
Zip code
State
Your Inquiry
Please be as detailed as possible.

 

Mailing Address
(Bill Payments Only)

Utility Services of Alaska
PO BOX 1319
Covina, CA 91722-0319

Plumbing & Thawing Services

We do not provide plumbing and thawing services, nor do we endorse any such services. Conducting a simple online search, will provide you with several options.