To help decrease paper waste and increase convenience, we’ve enrolled some customers in paperless billing. Starting this month, you will receive an e-mail notification when your bill is ready.
Your last paper bill will be sent in November, and beginning in December, all bills will be delivered electronically.
You can opt out of paperless billing at any time.
Electronic Delivery: Instead of receiving a paper bill in the mail, you will receive an e-mail when your statement is ready to be viewed online in our customer portal called My Account.
Online Access: In the My Account portal you can view the summary of your bill, the amount due and due date. You can also view your billing history and access past bills.
Set Up Your My Account Profile
Sign up for a My Account profile to view and pay your utility bill online. Visit
account.mywater.us/Register to set up your profile today. For help creating your profile and using the My Account portal, we have several how-to videos
posted here on our website.
Not ready to change?
No problem! You can opt out of paperless billing at any time. Simply log into your My Account profile and check “Paper Bill” under the Paperless Billing Options menu. You can also
Contact Us to change your billing preferences.