About Carolina Water Service of North Carolina

Carolina Water Service of North Carolina is a private, regulated water and wastewater utility delivering vital, safe and reliable services which enable our communities to thrive. Carolina Water Service of North Carolina provides essential service across 38 counties in North Carolina.

But our commitment goes beyond providing essential utility services. We care about the health and wellbeing of our customers, employees, and our environment. And we actively contribute to the communities where we live and work. This commitment is expressed in Our Mission & Values.

You can learn more about us and the work we do in your community by following our News page.

Your Utility at a Glance

Carolina Water Service has been providing utility services for over 50 years, and all our activities are regulated by the North Carolina Utilities Commission and North Carolina Department of Environmental Quality. We employ utility professional who are a part of the community, and our head office is located in Charlotte.

Drinking Water Infrastructure

Wastewater Infrastructure

Investing in Your Utility

We're committed (and obligated by regulators) to invest in older systems to bring them up to modern standards, and maintaining all systems in optimal operating condition through upgrade and replacement programs. To that end, Carolina Water Service of North Carolina has invested over $20 million in capital improvements since its last rate case.

Even the smallest utility systems require significant investments. But unlike other public infrastructure — roads, bridges, airports, transit, etc. — most water and wastewater infrastructure is never seen, yet we rely on it 24/7. Learn more about how utility systems work.

Our Service Areas

We provide utility services to these North Carolina communities.