South Carolina Water Utilities rates are based on the cost of providing services to our customers. The rules under which we operate, and the prices charged for water and wastewater services, are approved by the South Carolina Public Service Commission.
For more information on your rates and upcoming rate cases, see the Rates & Regulations postings on our News page. For more general information on how utilities are regulated, please visit the South Carolina Public Service Commission website.
The South Carolina Office of Regulatory Staff has made the following Customer Bill Of Rights documents available so you can be aware of your rights concerning your water or wastewater service.