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My Account Portal

Online Self-Service Customer Portal

My Account Portal on 3 Types of DevicesMy Account, our online self-service portal, lets you easily manage your utility account yourself.

  • View and change account details
  • See past bills and payments
  • Pay your bill
  • Set up AutoPay
  • Switch to Paperless Billing
  • Start / Stop and Transfer services
  • Monitor usage and save money
  • Set up alerts and reminders

Signing Up is Easy

From a computer or mobile web browser, Sign Up to create your My Account customer profile. You will need to have ready your:

  1. 10-digit Account Number (found on your bill)
  2. Service Address Zip Code (5 digits only)

Should you have any difficulties signing up, please contact Customer Service for help.

My Account Help Videos

How to Sign Up for My Account

Paperless Billing & Notifications

Managing Payment Options

My Account Features

Below are some of the key features you'll find in each area of My Account.
Should you have any difficulties accessing or using the portal, please contact Customer Service for help.

Account Summary

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Rely on the My Account homepage for timely at-a-glance information about your account.

The "My Account" logo in color.

Billing & Usage

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Choose Paperless Billing, see your billing and usage history, and how you usage compares to average households.

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Payments

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Make one-time payments, set up AutoPay, and manage your payment methods: Online Banking or Credit / Debit Card.

A pictogram for credit card payment.

Update My Info

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Manage account details, and set email, text, or phone Notifications for payment reminders and Service Notices.

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Recommended Actions

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Explore ways to conserve and save with a variety of helpful water conservation tools and resources.

Customer Portal Water Tap Illustration

Service Requests

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Send inquiries from your digital device directly to our Customer Service team. Start / Stop or Transfer services.

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