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Utilities Inc. of Louisiana

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Simple and Convenient: Switch to Paperless Billing Today!

Oct 14, 2025
  • Your Utility Services
With paperless billing, you will receive an e-mail notification when your statement is ready to be viewed online in our customer portal called My Account. No more waiting on the mail or digging through stacks of paper!

Need help enrolling in paperless billing? Watch a how-to video:


Here’s why paperless billing is a smart choice:

☑ Simplified Account Management: Paperless billing offers the convenience of accessing your bills anytime, anywhere, as long as you have an internet connection.

☑ Same Payment Methods: Paperless billing does not change how you can pay your bill. You can still use your preferred payment method including automatic payment, online payment, mail-in payment, etc.

☑ Easy Access to Past Bills: Need to look up a previous statement? When you log into My Account you can view your billing history and access past bills.

☑ Cut Down on Paper Clutter: Say goodbye to messy filing cabinets and paper piles! Digital bills keep your bills and inbox organized.

We encourage all utility customers to use My Account for convenient, secure account management. Visit the My Account Portal page on our website for additional information.

My Account

Our online self-service portal lets you manage your utility account Anytime Anywhere!

  • Manage your account 24/7
  • View and pay bills
  • Switch to Paperless Billing
  • Monitor usage and save money
  • Set up alerts and reminders
  • And More

Already have a My Account profile?

My Account Portal on 3 Types of Devices
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Check Your Lead Service Line

Lead Service Lines are a danger to health. Does yours contain lead? Do a simple test to find out, then complete our Survey.

Learn More About Lead
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Learn About Water Service

How it safely reaches your home, and how we use it and protect it for the future is the focus of our Water 101 pages.

Learn More About Water
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Water Quality in Our Service Areas

We follow U.S. EPA monitoring and testing protocols to ensure your drinking water is safe.

Learn More About Water Quality