Contact Us - Customers

For Bill payments, please see Convenient Ways to Pay Your Bill

My Account Token

My Account

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(866) 674-7992

Our Customer Service agents would be pleased to serve you
M-F, 8 AM to 4:30 PM CT.

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(866) 674-7992

24 Hrs - 365 Days a Year

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First Name

Last Name

Phone

Account Number

This 10-digit number can be found at the top of your utility bill.

Account Number

Service Address

This will help us to accurately answer your questions.

Street Address

Community

Zip code

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State

Your Inquiry

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Alabama Water Utilities
2086 A Valleydale Terrace
Birmingham, AL 35244

For Bill payments, please see Convenient Ways to Pay Your Bill for your specific utility.