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Welcome to
Alabama Water Utilities

Latest News

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Alabama Water Utilities Investing $14.6M in Local Infrastructure

Oct 24, 2025
  • Your Utility at Work
  • Community
This year, Alabama Water Utilities is investing approximately $14.6M to support continued reliable service.
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Simple and Convenient: Switch to Paperless Billing Today!

Oct 14, 2025
  • Your Utility Services
  • Community
Paperless billing is convenient, secure and environmentally-friendly. Watch a how-to video here for help enrolling.
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A mobile phone, tablet, and laptop showing the My Account customer portal.

Welcome to ′My Account′, Our New Customer Portal

Sep 07, 2025
  • Your Utility Services
Please read: updates regarding your wastewater service. Take note of important changes that may require action by you.
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My Account

Our online self-service portal lets you manage your utility account Anytime Anywhere!

  • Manage your account 24/7
  • View and pay bills
  • Switch to Paperless Billing 
  • Set up alerts and reminders
  • And More

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My Account Portal on 3 Types of Devices
The green yard cover of a grinder pump pit next to a house.
 

Don't Ignore Your Grinder Pump

If your home's plumbing includes a Grinder Pump, there are important things you should know about its operation and maintenance.

Learn More About Grinder Pumps