ALERTS (2)
A reservoir in North Carolina exhibiting very low water levels.
A reservoir in North Carolina exhibiting very low water levels.

Drought Restrictions

Utilities Inc. of Georgia values providing safe and reliable water, which means preserving our water supply sources. When drought stages are enacted, we take great responsibility in upholding our value of Environmental Stewardship.

Drought conditions throughout the state have prompted the Georgia Environmental Protection Division (EPD) to declare a state-wide Drought Response Level 1. This drought response is designed to reduce overall water use and maintain a steady water supply across all water sources in Georgia. Stay informed about drought monitoring in Georgia by viewing this map.

The Drought Response Level 1 suggests limiting outdoor watering for irrigation and other needs to between 4 PM and 10 AM.

There are many other ways to contribute to reducing your water usage, such as:

  • Regularly check for, and repair, water leaks inside and outside your home.
  • Turn off the tap when brushing your teeth, shaving, and face washing.
  • Only run the dishwasher and washing machine when you have a full load.
  • For more suggestions, visit the Water 101 Conservation page.

Small, thoughtful changes in your daily activities and habits, combined on a large scale, create a big change. Every drop counts and every person can make a difference.

Drought Response Level Overview

The information below is provided by the Georgia Department of Natural Resources, Environmental Protection Division.

Drought Response Level 1

Requires public water systems to conduct a public information campaign to explain drought conditions and the need to conserve water. The campaign shall include one or more of the following: newspaper advertisements, bill inserts, website homepage, social media and notices in public libraries. It should target all commercial and residential water use, not just outdoor watering. It should emphasize what customers should do to be good stewards of our water resources.

Drought Response Level 2

Includes all of the requirements in Drought Response Level 1 and limits outdoor watering of landscape to two days a week determined by odd and even-numbered addresses as specified by the rule. The following outdoor water uses are prohibited: washing hard surfaces such as streets and sidewalks, water for ornamental purposes such as fountains, the use of fire hydrants except for firefighting and public safety, washing vehicles, non-commercial pressure washing and fundraising car washes. Public water systems must also select and implement four or more items from a Drought Response Strategies Menu (see below).

Drought Response Level 3

Includes the requirements in Drought Response Levels 1 and 2 and prohibits all landscape watering for the purpose of maintaining ground cover, trees and shrubs. Watering of personal food gardens can only be done from 4:00 p.m. to 10:00 a.m. unless using drip irrigation or soaker hoses. Other allowable water uses include hand watering between 4:00 p.m. and 10:00 a.m., watering of athletic fields or public turf grass recreation areas, watering of golf courses with some limitations, use of reclaimed wastewater subject to the rules and water use during professional installation of irrigation systems. All ten items from the Drought Response Strategies Menu must be implemented. Certain business activities are exempt from the rule including commercial pressure washing, permanent car wash facilities, construction sites and the watering in of pesticides and herbicide on turf.

Under Drought Response Level 3, public water systems are required to implement a drought surcharge program unless they already have tiered conservation rates that meet the criteria specified in the rule. A drought surcharge program would serve as a temporary price incentive for customers to reduce water demand during a declared drought.

The Drought Response Strategies Menu includes:

  • Public information campaign that goes significantly beyond the minimum notice and public service messages associated with Drought Response Level 1;
  • Glasses of water provided to restaurant customers only upon request;
  • Distribute retrofit kits and water saving devices to customers. These kits and devices may include, but not be limited to, shower heads, leak dye tabs, toilet tank displacement devices, and hose shut off nozzles;
  • Technical assistance outreach program to target high users to identify and/or recommend opportunities to reduce water usage;
  • Reduce system pressure, unless such reduction would create unsafe water supply conditions;
  • Pool cover requirements;
  • Implement a drought surcharge program, or tiered conservation rates, that satisfy the criteria of this rule;
  • Suspension of street cleaning program(s);
  • Implement, or accelerate, leak detection and repair program(s);
  • Impose monetary penalties or terminate water services to customers to reduce outdoor water waste due to excessive application, outdoor leaks, improper irrigation, or other similar reasons.

Allowable activities

The following thirteen outdoor water uses also are allowed daily at any time of the day by anyone during non-drought conditions and Drought Response Level 1 and Level 2. As described under Drought Response Level 3 some of these activities are subject to additional requirements under those conditions:

  • Commercial agricultural operations as defined in Code Section 1-3-3;
  • Capture and reuse of cooling system condensate or storm water in compliance with applicable local ordinances and state guidelines;
  • Reuse of gray water in compliance with Code Section 31-3-5.2 and applicable local board of health regulations adopted pursuant thereto;
  • Use of reclaimed waste water by a designated user from a system permitted by the Environmental Protection Division of the department to provide reclaimed waste water;
  • Irrigation of personal food gardens;
  • Irrigation of new and replanted plant, seed, or turf in landscapes, golf courses, or sports turf fields during installation and for a period of 30 days immediately following the date of installation;
  • Drip irrigation or irrigation using soaker hoses;
  • Hand-watering with a hose with automatic cutoff or handheld container;
  • Use of water withdrawn from private water wells or surface water by an owner or operator of property if such well or surface water is on said property;
  • Irrigation of horticultural crops held for sale, resale, or installation;
  • Irrigation of athletic fields, golf courses, or public turf grass recreational areas;
  • Installation, maintenance, or calibration of irrigation systems; or
  • Hydroseeding.

Imposition of Additional Restrictions

Public water systems may not impose restrictions on outdoor watering that are different from the state requirements unless they obtain a variance from the EPD. Public water systems needing to impose outdoor water use restrictions more or less stringent than the state requirements may apply for a variance from the state’s current drought response and EPD is required to act upon that request within 5 business days.