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Welcome to
College & Golden Heart Utilities

Latest News

A mobile phone, tablet, and laptop showing the My Account customer portal.
Nov 05, 2025
  • Your Utility Services
Our new customer portal is live! Please take note of updates to our services, and important changes that may require action by you.
Call out image for Alaska customers using auto pay.
Nov 05, 2025
  • Your Utility Services
Important instructions for logging into our new online portal using the e-mail associated with your account.

My Account

Our online self-service portal lets you manage your utility account Anytime Anywhere!

  • Manage your account 24/7
  • View and pay bills
  • Switch to Paperless Billing
  • Monitor usage and save money
  • Set up alerts and reminders
  • And More

Already have a My Account profile?

My Account Portal on 3 Types of Devices
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Let's Get the Lead Out!

Lead Service Lines are a danger to health. Does yours contain lead? Do a simple test to find out, then complete our Survey.

Learn More About Lead
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Water is Essential to Life!

How it safely reaches your home, and how we use it and protect it for the future is the focus of our Water 101 pages.

Learn More About Water
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Water Quality is Our Priority

We follow U.S. EPA monitoring and testing protocols to ensure your drinking water is safe.

Learn More About Water Quality